Coffee Machine Maintenance Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $70,000 - $80,000
Machine Technician Specialist

**Role Overview:** We are seeking a highly skilled and motivated machine technician to join our service team. The ideal candidate will have extensive experience in servicing coffee machines, with a strong focus on reliability, efficiency, and quality.

Key Responsibilities:

  • Service, repair, and recondition coffee machines (A-Line and Mytico)
  • Install and commission machines and associated refrigeration units
  • Perform Test and Tag procedures to ensure electrical compliance
  • Diagnose and resolve faults across mechanical, electrical, and refrigeration components
  • Conduct calibration and performance testing for consistent beverage quality
  • Read and interpret technical manuals, diagrams, and schematics
  • Deliver prompt, knowledgeable, and courteous technical support to customers, ensuring high satisfaction and efficient resolution of issues
  • Perform regular inspections, servicing, and preventive maintenance on all assigned equipment to minimize downtime and ensure optimal operation
  • Maintain accurate and comprehensive records of maintenance tasks, customer interactions, and incident reports to support transparency and compliance
  • Support clients and internal staff via phone and in-field
  • Manage inventory, parts ordering, and stock receipting
  • Deliver clear, professional, and timely customer communication
  • Collaborate with the wider service team to improve systems, processes, and service delivery

Essential Requirements:

  • Minimum 2 years' experience servicing coffee machines
  • Test and Tag licence or equivalent formal capability
  • Proven mechanical and basic electrical fault-finding ability
  • Full driver's licence
  • Physically fit (moderate lifting required)
  • Strong communication and customer service orientation
  • BASIC computer proficiency for record keeping and communication
  • Australian citizenship or permanent residency

Benefits:

This is an excellent opportunity to work with a leading organization, providing outstanding service and support to our customers. As a Machine Technician Specialist, you will have the chance to develop your skills, gain industry knowledge, and progress your career in a dynamic and supportive environment.

What We Offer:

• Competitive salary and benefits package

• Ongoing training and development opportunities

• Collaborative and supportive team environment

• Opportunities for career progression and advancement

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