Front Desk Team Member

4 days ago


Australia beBeeCustomer Full time $29 - $32

Hotel Front Desk Officer Position

We are seeking a reliable and experienced front desk professional to join our team. This role offers flexible hours, making it an ideal opportunity for someone looking for a second job.

Key Responsibilities:

  • Welcoming guests with a friendly and professional demeanor.
  • Managing check-ins, check-outs, and reservations efficiently.
  • Answering phone calls and handling guest inquiries promptly.
  • Inspecting rooms and reporting any faulty facilities.
  • Processing payments and managing billing accurately.
  • Providing information about hotel services, local attractions, and transportation options.
  • Maintaining the reception area's tidiness and organization.
  • Addressing and resolving any guest complaints or issues professionally.
  • Setting up continental breakfast in the morning as per schedule.

Requirements:

  • Previous experience in front desk or customer service roles in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and handle multiple tasks effectively.
  • Reliability and punctuality with a strong work ethic.

Benefits:

  • Fixed shifts that cater to individuals seeking a second job.
  • Opportunity to work in a friendly and dynamic team environment.
  • Competitive hourly rate reflecting market standards.

Work Arrangements:

  • 12 hour shift arrangements.
  • Penalty rates applicable under certain conditions.


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