
Senior Information Manager
2 days ago
Job Title: Information Services Advisor
We are seeking an experienced professional to support the delivery of record management uplift across our agency.
This role is part of a dedicated team providing support in line with three key functions - Privacy, Information Access, and Information Management.
The successful candidate will report directly to the Senior Advisor for Information Management and provide key support to the Information Management function.
A key priority for this role will be reviewing historic accounts held in the Government Records Repository (GRR) to identify records and action outcomes that meet legislative requirements and project targets.
The ideal candidate will have a strong ability to think through and solve problems, experience building and maintaining stakeholder relationships, and knowledge of information and records management practices and technologies.
The successful candidate will also provide advice regarding relevant policies, standards, and legislation to support compliant information management and recordkeeping practices across the agency.
Key Responsibilities:
- Records Lifecycle Management: Monitor and coordinate routine records lifecycle management activities to support the effective management of physical and digital storage repositories.
- Information Management Support: Maintain up-to-date knowledge of information and records management practices and technologies to provide support across the organisation.
- Customer Support: Respond to requests for support, advice, and requests for information, and provide professional information and records management advice and guidance to meet customer needs.
- Training and Development: Educate customers to use information management systems and/or collaboration tools effectively, including developing and delivering training, user guides, and other support materials to build information management capability in the organisation.
- Teamwork: Operate in a team environment and provide advice and support to a diverse range of stakeholders.
Key Challenges:
- Customer Outcomes: Ensuring customer outcomes are met while balancing competing demands.
- Technical Capability: Developing and maintaining knowledge and technical capability of information management systems, and/or collaboration tools, and other emerging technologies without compromising responsiveness and availability.
- Business Understanding: Developing and maintaining an understanding of the agency's business objectives and activities in an environment experiencing constant administrative and operational change.
To Be Successful:
- Organisational Skills: Possess outstanding organisational and time management skills.
- Critical Thinking: Thrive in a busy work environment with the ability to use critical thinking skills.
- Attention to Detail: Pride yourself on attention to detail and possess the ability to meet deadlines.
- Adaptability: Have the ability to adapt and be fluid with work style.
- Written Communication: Have strong written communication skills.
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