Administrative Assistant
7 days ago
About Eastbrooke Family Clinic Belmont (Powered by Bupa)
We offer comprehensive health services to the local community. Our patients can access our GPs and allied health professionals without any restrictions.
Our Team
We pride ourselves on having a dedicated and passionate team that strives to deliver exceptional patient care and service. Our goal is to create a welcoming environment that fosters strong relationships with our clients.
The Role
We are seeking a Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing outstanding customer service to our patients, addressing their queries and concerns in a friendly and professional manner.
Your Key Responsibilities
- Greeting patients, creating a positive first impression of our practice
- Booking and amending appointments, handling phone calls, updating patient records
- Supporting the Practice Manager and clinical team with practice operations
- Processing payments, maintaining patient confidentiality
- Providing exceptional patient care, building strong relationships with clients
Requirements
- Full-time or casual availability, primarily during after-hours shifts
- Previous Medical Reception experience is highly regarded, but not essential; full training provided
- Motivated individual with excellent communication and interpersonal skills
- Passion for customer service and patient care
- Organized, detail-oriented, and able to build rapport with patients
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