High-Profile Operations Manager Opportunity

3 weeks ago


Melbourne, Victoria, Australia Roy Morgan Research Full time

We are seeking an experienced Operations Manager to join our dynamic team at Roy Morgan Research. This is a fantastic opportunity for a motivated and enthusiastic professional to take their career to new heights.

About the Role:

The Operations Manager will be responsible for leading and motivating a decentralized field team, ensuring optimal interviewer coverage for each research project. You will also recruit, train, and support interviewers, providing ongoing guidance with the assistance of the Head of Field Operations and internal project teams.

Key Responsibilities:

  • Managing workforce allocation and ensuring effective resource utilization.
  • Identifying operational improvement opportunities and promptly resolving any issues or queries.
  • Developing and enhancing training materials and implementing training for interviewers to ensure high-quality data collection.
  • Maintaining regular communication with project staff, senior management, and other field staff to ensure well-planned and managed projects.
  • Providing accurate reporting on project budgets, KPI targets, and progress for key stakeholders.
  • Managing field logistics and administrative tasks, including scheduling, onboarding/offboarding, training, and performance tracking.

About You:

  • At least 3-5 years of field management experience.
  • A positive, motivating, can-do attitude.
  • Experience leading and managing a team.
  • Strong organizational abilities, capable of managing multiple priorities simultaneously.
  • Excellent verbal and written communication skills.
  • A positive and collaborative attitude, with a passion for working as part of a team.

What's In It For You?

As an Operations Manager at Roy Morgan Research, you can expect:

  • A competitive salary package ranging from $120,000 to $180,000 per annum, depending on experience.
  • Career progression opportunities in the field or operations management.
  • A vibrant work culture that values collaboration and support.
  • Competitive rewards, including corporate discounts on health insurance, MYKI passes, and entertainment events.
  • Meaningful benefits, such as an annual flu vaccine, funded Employee Assistance Program (EAP), and regular company social events.

About Us:

Roy Morgan Research is a leading market research company with a legacy spanning over 80 years. We value diversity and are committed to building an inclusive workplace culture that reflects our community. Join us and become part of a team that is driving change and pushing the boundaries of research.



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