Customer Experience Ambassador
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in one of our 140+ stores across Australia and New Zealand.
About the RoleAs a Customer Assistant, you will be responsible for delivering exceptional customer experiences, exceeding expectations, and creating lasting impressions. Your primary goal will be to ignite joy in every customer who walks through our doors, making their visit an unforgettable experience.
Key Responsibilities- Delve deep into customers' needs and preferences, providing tailored solutions that meet their expectations.
- Create visually appealing store displays that spark inspiration and captivate customers' attention.
- Develop extensive knowledge of our candles and homeware products, illuminating customers' paths with expert guidance.
- Maintain a harmonious work environment, fostering collaboration and teamwork among colleagues.
- Drive sales growth by implementing strategies that enhance customer engagement and loyalty.
- You possess a passion for delivering exceptional customer service, consistently exceeding expectations.
- You thrive in a team environment, valuing unity and cooperation.
- You have a can-do attitude, always ready to go the extra mile to achieve outstanding results.
- You are committed to continuous improvement, eager to learn and grow like a budding flame.
- You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
- You'll light up your home with a generous team member discount on our range of candles and homewares.
- Ignite your passion further with the opportunity to participate in our monthly bonus program.
- Bask in the warmth of a supportive environment, where your growth and development are nurtured.
- 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
Estimated salary: AU$55,000 - AU$65,000 per annum, depending on location and experience.
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