Customer Experience Ambassador

2 weeks ago


Cranbourne, Victoria, Australia dusk Full time
Transforming Customer Interactions

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in one of our 140+ stores across Australia and New Zealand.

About the Role

As a Customer Assistant, you will be responsible for delivering exceptional customer experiences, exceeding expectations, and creating lasting impressions. Your primary goal will be to ignite joy in every customer who walks through our doors, making their visit an unforgettable experience.

Key Responsibilities
  • Delve deep into customers' needs and preferences, providing tailored solutions that meet their expectations.
  • Create visually appealing store displays that spark inspiration and captivate customers' attention.
  • Develop extensive knowledge of our candles and homeware products, illuminating customers' paths with expert guidance.
  • Maintain a harmonious work environment, fostering collaboration and teamwork among colleagues.
  • Drive sales growth by implementing strategies that enhance customer engagement and loyalty.
About You
  • You possess a passion for delivering exceptional customer service, consistently exceeding expectations.
  • You thrive in a team environment, valuing unity and cooperation.
  • You have a can-do attitude, always ready to go the extra mile to achieve outstanding results.
  • You are committed to continuous improvement, eager to learn and grow like a budding flame.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits
  • You'll light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in our monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

Estimated salary: AU$55,000 - AU$65,000 per annum, depending on location and experience.



  • Cranbourne, Victoria, Australia dusk Full time

    Are you a customer service enthusiast with a passion for creating unforgettable experiences? Do you have a knack for igniting joy in every customer who walks through our doors?We're seeking a Customer Assistant to join our team at dusk, where you'll play a pivotal role in bringing our vision to life. As a Customer Assistant, your mission will be to deliver...


  • Cranbourne, Victoria, Australia Red Rooster Full time

    Work with us at Red RoosterWe are passionate about our people - that is, our crew, customers and community – and we are here to satisfy Australia's chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers' faces.About the role: As a Crew Member, you will be part of a great team that prepares and...


  • Cranbourne, Victoria, Australia dusk Full time

    Ignite your passion for delivering exceptional customer experiences and bring the dusk vision to life as a Customer Service Ambassador. As a key member of our team, your mission will be to create a warm and inviting atmosphere that leaves customers glowing with satisfaction. Role Overview: Your radiant personality and commitment to delivering perfect...


  • Cranbourne, Victoria, Australia Officeworks Full time

    About OfficeworksAt Officeworks, we're passionate about delivering exceptional customer experiences and empowering our team to achieve greatness. As a Retail Department Leader at our Cranbourne store, you'll play a vital role in driving sales growth, leading a high-performing team, and creating a positive shopping experience for our customers.Key...


  • Cranbourne, Victoria, Australia Grill'd Full time

    At Grill'd, we're passionate about delivering an exceptional customer experience. Our team members are the face of our brand, providing top-notch service and ensuring every guest leaves feeling satisfied.About UsWe're a locally-minded restaurant chain with over 160 locations across the country. We're committed to sustainability and giving back to our...


  • Cranbourne East, Victoria, Australia EssilorLuxottica Full time

    At EssilorLuxottica, we are seeking a talented Visionary Retail Ambassador to join our dynamic team in OPSM Cranbourne. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.We craft exclusive eyewear brands such as Ray-Ban, Oakley, Oliver Peoples, Persol, and Costa, alongside...


  • Cranbourne, Victoria, Australia Beacon Lighting Full time

    About Beacon LightingWe are a leading retailer of lighting solutions, passionate about providing expert advice to our retail and trade customers.


  • Cranbourne East, Victoria, Australia EssilorLuxottica Full time

    About EssilorLuxotticaWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our vertically integrated business model enables us to address the world's evolving vision needs.We craft exclusive eyewear brands such as Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed...


  • Cranbourne, Victoria, Australia Grill'd Full time

    Embark on a dynamic hospitality career with Grill'd, where you'll deliver exceptional customer experiences and grow your skills in a fun, fast-paced environment.About Grill'dWe're a leading Australian restaurant chain committed to serving nutritious burgers and fostering great ambiance. Our mission is to provide an outstanding dining experience that exceeds...


  • Cranbourne, Victoria, Australia Telstra Full time

    About TelstraWe are a leading telecommunications company with a mission to build a connected future.


  • Cranbourne, Victoria, Australia Telstra Full time

    Delivering Exceptional Customer ExperiencesTelstra is seeking a skilled Customer Service Representative to join our Retail team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through outstanding service and support.Key Responsibilities:Provide personalized service to customers, addressing their...


  • Cranbourne, Victoria, Australia Ampol Full time

    We are committed to making life easier for our customers at Ampol, one of Australia's largest convenience retailers. Our Retail Team Members play a vital role in ensuring customer satisfaction by maintaining store presentation through merchandising, inventory management and stock control.As a Customer Service Representative, you will handle POS transactions...


  • Cranbourne, Victoria, Australia Crossmark Full time

    Job SummaryWe are seeking a skilled Retail Planogram Merchandiser to join our team at CROSSMARK. As a key member of our team, you will be responsible for executing planograms and shelf layouts accurately, ensuring correct ticketing, and reporting tasks and good photos daily via our StoreTrack App.Key Responsibilities* Execute planograms and shelf layouts...


  • Cranbourne, Victoria, Australia Guzman Y Gomez Full time

    About UsGuzman y Gomez (GYG) Mexican Taquerias are fast-paced food and beverage restaurants that prioritize the customer experience through the delivery of high-quality Mexican products in a friendly and enjoyable environment.We're committed to building a strong company culture and employee experience by putting pride and passion into all we do, and...


  • Cranbourne, Victoria, Australia Max Solutions Full time

    About UsMAX Solutions is a leading Registered Training Organisation (RTO) dedicated to providing high-quality education and training services. We pride ourselves on our inclusive and supportive team environment, where everyone has the opportunity to grow and develop their skills.Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service...


  • Cranbourne, Victoria, Australia APCO Service Stations Full time

    About APCO Service StationsAs a leading Australian owned, independent petrol and convenience retailer, APCO Service Stations is a business built on strong core family values and exceptional customer service. We have 25 sites across Victoria and NSW, offering a unique shopping experience with our Cafe 24-7 brand and IGA X-press brand at five of our...


  • Cranbourne, Victoria, Australia Crossmark Full time

    About the Role:As a Retail Planogram Merchandiser with Crossmark, you will have the opportunity to work with Australia's leading brands and retailers, implementing new layouts on shelf and building relationships with retail store managers and team members.Key Responsibilities:Executing planograms/shelf layouts accurately and ensuring correct...


  • Cranbourne, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Assistant at our Cranbourne store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...


  • Cranbourne, Victoria, Australia Red Rooster Full time

    About UsAt Red Rooster, we're passionate about creating craveable experiences that put smiles on our customers' faces. We're serious about our people, our customers, and our community, and we're here to satisfy Australia's chicken cravings.Our CultureWe celebrate diversity and individuality, and strive to be our best selves every day. The safety of our...


  • Cranbourne, Victoria, Australia Max Solutions Full time

    We are seeking a Customer Service Representative to join our RTO administration team in Cranbourne VIC.This is a permanent full-time role that offers the opportunity to work in an inclusive and supportive team environment.About the Role:You will be the first point of contact for enquiries and provide exceptional customer service to both potential students...