Director of Consumer Insights

3 weeks ago

The Council Of The Shire Of Hornsby, Australia McDonald's Corporation Full time
Job Title: Director/Senior Director of Consumer & Business Insights

We are seeking an experienced insights professional to join our team as a Director/Senior Director of Consumer & Business Insights. As a key member of our Australian Leadership Team, you will oversee commercial, consumer, and business insights portfolios, driving data strategic initiatives to propel McDonald's forward.

Key Responsibilities:
  • Provide strategic guidance to the Senior Leadership Team and partner closely with the Marketing Leadership team.
  • Oversee the commercial, consumer, and business insights streams to ensure the business is equipped with relevant data to make effective decisions.
  • Curate data-driven narratives to inspire and influence stakeholders across the business.
  • Present regular market updates to the Senior Leadership Team and key stakeholder groups, including Licensee forums.
  • Demonstrate purposeful leadership to maintain a high-performing team and continually develop talent.
  • Build strong interpersonal relationships across all three legs of the stool: Licensees, Employees, and Suppliers to ensure effective partnerships and collaboration.
Requirements:
  • Significant insights experience, preferably within industries such as retail, FMCG, or QSR.
  • Demonstrate enterprise-wide impact of insights.
  • Big data commercialization experience across digital and physical transactions.
  • Experience leading agencies in qual, quant, strategy, and consulting projects.
  • Previous experience in a senior management role overseeing a similar portfolio and leading a team in a high-growth organization.
  • Proven ability to work effectively in a fast-paced, complex operating environment requiring significant stakeholder engagement and buy-in.
  • A natural flair for unpacking complex data and sharing information clearly.
  • Strong presentation skills with the ability to influence and engage an audience.
What We Offer:
  • Competitive remuneration package, including base salary, healthcare, long-term incentive share program, and target incentive bonus plan.
  • 5 weeks of annual leave, allowing you to switch off and recharge or explore your passions outside of work.
  • Highly flexible work environment, balancing working remotely and connecting in the office to support our people and how they best add value.
  • Birthday and volunteer leave, enjoying a day-off during your birthday month and three days annually to volunteer for a registered charity of interest to you.
  • Ongoing professional development, committed to developing our people by investing in leadership programs and a world-class learning and development offering.
  • Macca's staff discount and retail discounts, enjoying discounted Macca's at any restaurant across Australia and access to hundreds of retail discounts.
  • Access to our 24/7 wellbeing partner, Sonder, providing free and confidential safety, medical, and mental health support via chat or phone with accredited professionals.

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