Finance Expert Opportunity

2 weeks ago

Geraldton, Western Australia beBeeCustomerFocused Full time $70,000 - $95,000
About The Role

We are seeking a Banking Consultant to provide customers with a seamless banking experience, meeting their end-to-end financial needs and goals.

  • Provide exceptional customer service in a branch environment.
  • Act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
  • Participate in bank programs and initiatives.
  • Take responsibility for 'know your customer' from a risk perspective.

To be successful, you will have:

  • Exceptional customer focus.
  • Experience in using technology and digital channels.
  • Ability to multi-task and adapt to change.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.

The ideal candidate will possess excellent communication and interpersonal skills, ability to multi-task and adapt to change. Experience in using technology and digital channels is also highly valued.

This role offers a unique opportunity to contribute to a significant uplift in customer engagement and advocacy, creating real customer value.

Key Responsibilities:

  • Provide exceptional customer service.
  • Act as a role model and peer coach.
  • Contribute to customer engagement and advocacy.
  • Participate in bank programs and initiatives.
  • Manage 'know your customer' risks.

Required Skills and Qualifications:

  • Exceptional customer focus.
  • Experience in using technology and digital channels.
  • Ability to multi-task and adapt to change.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.

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