Hotel Room Cleaning Specialist

1 day ago

Canberra, ACT, Australia beBeeCustomerService Full time $39,180 - $54,300
Job Title:

Customer Service Representative

Job Description:

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for ensuring the highest level of cleanliness and quality in our hotel rooms.

Key Responsibilities:
  • Present rooms impeccably, including thorough cleaning of the room and bathroom, making of beds, vacuuming, mopping, and replenishing of amenities in a professional and efficient manner.
  • Maintain cleanliness of your work area and clean and tidy public areas to a high-quality standard.
  • Sort, fold, count and stack linen and bedding.
  • Ensure the security, confidentiality, and privacy of hotel guests are maintained by operating with integrity and diligence.
  • Work in adherence to Workplace Health & Safety policies and procedures, and proactively report any hazards, faults, or damages to management.
  • Build successful working relationships with clients and colleagues by being honest and transparent, and demonstrating a willingness to be flexible and take on additional tasks if required.
Required Skills and Qualifications:

We are looking for a professional who is well-versed in providing quality customer service and has experience working in a fast-paced and high-energy role. You should be comfortable working on your own or as part of a team, possess a proactive attitude, an excellent work ethic, and a reliable, dependable nature.

Benefits:

Permanent part-time employment with guaranteed hours.

  • $24.98 per hour + superannuation, with paid annual leave and sick leave.
  • Flexibility - shifts available from 8.00am to 3.00pm, seven days a week.
  • Paid training - completed over three days between Monday and Friday.
  • Ongoing training and support.
Other Opportunities:

At Silk Hospitality, we value our staff and believe that our people are the cornerstone of our ongoing growth and success. We offer a stable and secure work environment, with opportunities for career development and advancement.

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