
Chief Customer Experience Officer
7 days ago
Be Yourself. Love What You Do.
We are a dynamic organization with our feet on the ground and our heart in our people.
Join us at Typo Westfield Marion for a brand new opportunity.
Benefits
- Competitive salary + superannuation
- Local and Global career growth - progress your career across multiple brands
- Discounts for you and your family - medical, travel, financial and more
- Returnity - Paid program for new parents heading back to work
The Role
- Store Managers enable their team to create great experiences for customers and drive business outcomes for their store.
- Lead and embed a culture that builds a team of engaged product ambassadors within the store.
- Enable and empower your Store Management team who are customer focused and results driven.
- Coach your team to deliver multiple brand moments and an elevated flagship experience for customers to shop seamlessly throughout the store.
- Identify your team's development needs and motivators to drive wellness, engagement and performance to build our bench for future succession.
- Work with Field VM and Merch partners to provide customer and store insights to drive results and create great experiences for customers.
- Manage store schedules and wages effectively to achieve productivity and wage targets.
- Advocate for community development leading the team on how they can make a positive impact on projects around the world.
It's not just a job. It's about making a difference in everything we do.
About Us
A diverse team of 20,000 worldwide who love to think big and have fun along the way. We develop, reward and recognize our team members so they can feel empowered to reach their full potential. We know life is more fun when you're free to be yourself and our team brings their unique perspective making us into the global retailer we are today.
Being You can take you places at our company. Let's do good things together. At our company, we strive to create a workplace where each individual can show up as their whole self having an equal opportunity to succeed with us.
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