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Customer Service Ambassador

2 months ago

Coffs Harbour, New South Wales, Australia Wyndham Destinations Full time

About Us

At Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a leading provider of vacation ownership, we offer a unique opportunity to build a career in a dynamic and fast-paced environment.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Host. In this role, you'll be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.

Key Responsibilities

  • Greet and register guests, providing information on local area attractions and amenities
  • Manage front desk operations, including handling guest inquiries and resolving issues in a timely and professional manner
  • Process transactions and maintain accurate records
  • Collaborate with other departments to ensure seamless guest experiences

Requirements

  • Previous experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability
  • Impeccable presentation and professional grooming standards
  • High levels of computer literacy and proficiency in PMS systems

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Competitive compensation and benefits package
  • Discounted hotel stays and other perks

Why Join Us

At Wyndham Destinations, we're committed to delivering exceptional experiences for our guests and employees alike. If you're passionate about customer service, hospitality, and building a career in a dynamic industry, we'd love to hear from you.