Senior Team Lead

2 weeks ago

Melbourne, Victoria, Australia Stryker Corporation Full time

About the Role:

Stryker Corporation is seeking a highly skilled and experienced Senior Team Lead to join our team. As a Senior Team Lead, you will be responsible for leading a team of dedicated field service engineers across multiple states in Australia.

Key Responsibilities:

  • Directly supervise frontline field service employees, providing mentoring, support and training to deliver the long term strategy
  • Engaging, coaching and developing the group to ensure a high level of technical competency and ability to create a great customer experience
  • Supporting and holding the team accountable, driving development and culture
  • Set performance targets, monitor progress, and provide feedback to technicians
  • Manage resources for adequate coverage and customer needs
  • Maintain quality standards and documentation of service activities for internal and external reference

Requirements:

  • People leadership experience managing remote field based teams to success
  • Excellent communicator, with strong facilitation and conflict resolution skills
  • Ability to handle tight deadlines and competing priorities
  • Ability to build strong trusted relationships with stakeholders
  • Accountability for business results
  • Ability to effectively drive business objectives through leadership and management of people
  • Ability to achieve efficiencies and drive systematic improvement processes

About Stryker:

Stryker is a leading global medical device company that offers countless development opportunities. We are committed to providing our employees with a comprehensive benefits package, including multiple financial benefits, ongoing training and opportunities for career progression, paid parental leave schemes, volunteer days, and more.

What We Offer:

  • Join one of Australia's Best Places to Work in 2020
  • Multiple financial benefits including health care, financial wellbeing, insurance benefits
  • Ongoing training and opportunities for career progression
  • Paid Parental leave schemes
  • Volunteer Days
  • Being part of one of the world's largest and most recognizable brands
  • Excellent team culture – we have fun whilst we work
  • A Leader who will support & guide you throughout your career
  • Access to employee benefits
  • Access to our career and self-development program from day one
  • Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes

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