Rail Industry Trainee

2 weeks ago

Sydney, New South Wales, Australia beBeeCoordination Full time $60,000 - $90,000
Job Title: Service Delivery Coordinator

Location: North Sydney
Contract Type: Casual
Work Hours: Rotating 12hr shift roster (including day and night shifts)


About The Role

We are seeking a highly skilled Service Delivery Coordinator to join our team. As a Service Delivery Coordinator, you will be responsible for monitoring, managing, and delivering services to ensure they run safely on time and efficiently.


This is an excellent opportunity to launch your career in the rail industry. You will receive comprehensive training and knowledge to help you succeed in this role.


  • Act as the first point of contact for all stakeholders in your area of operations.
  • Enter detailed and quality data into our transport and labour management systems.
  • Direct the movement of our crews across your area to minimize crew travel in cars while ensuring minimal delay to our services.
  • Identify incidents and events that would cause our services to go off plan, and find the quickest and most efficient way to manage the disruption and return to the plan.
  • Provide exceptional customer service; build strong working relationships with all customers (internal and external).

Key Responsibilities Include
  • Monitoring and managing services to ensure they run safely on time and efficiently.
  • Providing support to train crew, network, maintenance, operations, and other teams.
  • Collaborating with colleagues to achieve business objectives.
  • Communicating effectively with stakeholders through various mediums.

Requirements

To be successful in this role, you will need:


  • A positive outlook and a keen desire to enter the rail industry.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Intermediate level computer skills, with experience in transport or labour management systems an advantage.

What We Offer

As a Service Delivery Coordinator at our company, you will have the opportunity to work in a dynamic and fast-paced environment. You will receive:


  • Comprehensive training and development opportunities.
  • A competitive remuneration package.
  • The chance to work with a talented and supportive team.
  • The opportunity to make a real difference in the community.

How To Apply

If you are a motivated and enthusiastic individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.

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