Operational Services Manager for Medical Facilities

5 days ago


Gold Coast, Queensland, Australia Healthscope Full time

Healthscope prides itself on delivering exceptional patient experiences, and as the Consulting Suites Team Leader, you will play a pivotal role in achieving this goal.

Key Responsibilities:
  • Leadership and Management: Provide direction and guidance to the consulting suites department staff, ensuring a high-performing team that consistently meets expectations.
  • Administrative Oversight: Supervise day-to-day operations, including achievement of key performance indicators (KPIs) and accountability for staffing, recruiting, supplies, and service provision to tenants.
  • Culture Development: Foster a culture of excellent customer service, advancing a compelling consulting suites service offering for Visiting Medical Officers (VMOs) and patients.
  • Relationship Building: Develop strong relationships with VMOs and their staff, ensuring timely and effective service delivery.

The ideal candidate will possess:

  • At least 3 years of experience in consulting suites or a senior position in medical facilities.
  • A TAFE or certificate-level qualification in front-line management, business management, or a related discipline.
  • Medical administration or medical reception experience.
  • Experience with Genie & Gentu is highly advantageous.
About Healthscope:

As the only national private hospital operator and healthcare provider in Australia, Healthscope has 42 sites supported by our central Support Office. We pride ourselves on working with talented, passionate, and caring people to deliver exceptional patient care and experiences.

Benefits of joining Healthscope include:

  • Flexibility to work across one or multiple hospitals within our network.
  • Discounted health insurance.
  • Continuous professional development, education, and support to encourage growth.

We value teamwork, learning from each other, celebrating successes, and facing challenges together. Join us and be part of our Community of Care, making a difference in the lives of our patients and their families.



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