Customer Service Representative | Ringwood Office

4 weeks ago


Eastern Suburbs, Australia Engage Personnel Full time
Overview of the Role

We are seeking a highly organized and efficient Receptionist/Administrator to join our team at our Ringwood office. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong administrative capabilities.

The role offers a competitive salary, along with opportunities for ongoing training and professional development.

About You

To succeed in this role, you will require:

  • A minimum of 1 year of experience working in a public practice firm
  • Proficiency in software such as XERO
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
Key Responsibilities

Your duties will include:

  • Meeting and greeting clients
  • Answering phones and responding to emails
  • Maintaining client databases and updating information
  • Liaising with the Australian Taxation Office on behalf of clients
  • Preparing letters and documentation for clients
  • Scheduling meetings and ensuring meeting rooms are available
  • Stationary and consumable ordering
  • Performing ad-hoc administrative tasks as required
What We Offer

We offer a range of benefits, including:

  • Ongoing internal training to enhance your skills and knowledge
  • Annual salary reviews to ensure you are fairly compensated
  • A close-knit and supportive team environment
  • Opportunities for career advancement and professional growth

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