Administrative Professional

13 hours ago

Brisbane, Queensland, Australia beBeeAdministration Full time
Administration Officer – Primary Health Care Role Overview

This dynamic role is the first point of contact for clients with medical clinics, requiring a solution-based approach to ensure patient flow and time management. As a key member of the team, you will foster positive relationships with community organisations and stakeholders while implementing effective policy and procedures.

  • Key Responsibilities:
  • Maintain positive relationships with community organisations, hospitals, and other stakeholders.
  • Foster a culture of continuous improvement.
  • Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.
Phone Booking Hub
  • Ensure patient flow is effective through clinic calendars.
  • Display professional phone manner.
General Administration
  • Ensure appropriate handling of GP referrals and correspondence.
  • Ensure patient flow is effective through clinic calendars.
  • Display professional phone manner.
  • Ensure administration recalls are actioned daily.
Welcome Duties
  • Actively engage with clients as they enter the clinic, monitor clinic flow, queries, and support the clients that are waiting.
Desired Skills and Experience
  • Identify as Aboriginal or Torres Strait Islander.
  • Certificate III Business Administration (or equivalent).
  • Previous experience working in an administration and/or service coordination role.
  • Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
  • Experience working within an Aboriginal and Torres Strait Islander community health service.
  • Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.
  • National Police Certificate.
  • Immunisations.
  • Evidence of Work Rights.
  • Driver's License.
Preferred Qualifications
  • Previous experience working with an electronic Patient Management System such as MMEx.
  • Experience working within an Aboriginal and Torres Strait Islander community health service.
  • Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.
How To Apply

If this sounds like you, please submit your application following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received.

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