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ANZ Field Services Manager

2 months ago

North Ryde, New South Wales, Australia Thermo Fisher Scientific Full time

We're seeking a seasoned professional to lead our Field Service team in Australia. As a global leader in the Engineering industry, we're committed to delivering exceptional solutions that drive customer success.

Key Responsibilities

  • Develop and implement strategies to optimize field service execution and drive business growth.
  • Collaborate with cross-functional teams to drive technological innovation and customer satisfaction.
  • Lead and develop a high-performing team of field service professionals to achieve business objectives.
  • Foster strong relationships with key stakeholders to ensure customer satisfaction and loyalty.
  • Implement and maintain strict quality and safety standards to deliver world-class service.

Requirements

  • Bachelor's degree in Engineering or a related field, or equivalent experience.
  • Proven experience in managing field service business, including P&L.
  • Track record of driving business growth and revenue targets through strategic planning and execution.
  • Strong leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • 7+ years of service business management and/or Commercial service management experience.
  • Exceptional communication and interpersonal skills.

About Us

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and is committed to diversity and inclusion in the workplace.