Clinical Services Director

2 weeks ago


Halls Head, Western Australia Frontline Retail WA Full time
Lead a Team of Healthcare Professionals

We are seeking a motivated and experienced Clinical Services Director to join our team in Perth. As a key member of our management team, you will play a vital role in the successful performance, profitability, and continued growth of our pharmacy.

This is an exciting opportunity for a driven and self-sufficient individual who enjoys leading a team and making a real impact in the community. With a focus on professional services and customer satisfaction, this role suits a flexible and motivated Pharmacist who can multitask and delegate effectively.

  • Key Responsibilities:
  • High Volume Dispensing: Oversee daily dispensing operations, ensuring high levels of attention to detail and efficient workflow.
  • Customer Focus: Foster a culture of exceptional customer service, empowering team members to provide outstanding patient care.
  • Team Management: Lead a diverse team of 22 permanent staff, including Pharmacists, Dispensary Technicians, and pharmacy assistants, providing coaching and mentoring to achieve excellence.
  • Coaching and Mentoring: Develop, coach, and mentor team members to enhance their skills and knowledge, driving business results and employee engagement.
  • Health Advice: Collaborate with the team to share advice and information, promoting healthy habits and wellness in the community.

Requirements:

  • AHPRA Registration: Must be registered as a Pharmacist with AHPRA, authorized to work in Australia.
  • Experience: Proven experience in managing high-volume dispensaries, handling 300+ scripts per day.
  • Patient Counselling Skills: Strong professional patient counselling skills, able to communicate effectively with patients and colleagues.
  • Networking and Community Involvement: Passionate about building relationships and contributing to community health initiatives.
  • Customer Service: Committed to delivering exceptional customer service, exceeding patient expectations.
  • Vaccination Experience: Experienced in vaccination services, with a strong understanding of immunization protocols.

Salary and Benefits:

  • Estimated Salary: $55 - $65 per hour + Super + Quarterly Incentive Program.
  • Fantastic Work-Life Balance: Enjoy a great work-life balance, with opportunities for professional growth and development.
  • Leadership Program: Participate in a comprehensive leadership program, designed to develop your skills and confidence.
  • In-Store Discounts: Enjoy exclusive discounts on products and services within our retail stores.
  • Supportive Team: Join a supportive and dynamic team that values collaboration and open communication.

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