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Parts Consultant and Interpreter
2 months ago
About Penfold Motor Group
As a proud Australian enterprise under the umbrella of Peter Warren Automotive Holdings, Penfold Motor Group operates multiple franchises, including Audi, Mazda, Volkswagen, Hyundai, Isuzu Ute, and Suzuki. Our team of over 300 dedicated professionals across various locations is built on a robust foundation of extensive market expertise, exceptional customer service, and industry-leading knowledge, making our personnel one of our most valuable assets.
Position Overview
We are currently in search of a highly skilled, motivated, and enthusiastic Parts Salesperson/Interpreter to become a part of our Volkswagen division.
Key Responsibilities:
- Engage with customers to assist with inquiries regarding Parts and Accessories.
- Utilize the Manufacturer EPC (Electronic Parts Catalogue) to identify necessary components.
- Access the online Manufacturer's portal to locate and procure parts.
- Process customer quotes and orders through the DMS system (AutoIT).
- Collaborate with team members to uphold a high standard of customer service.
Qualifications:
- Ability to function effectively within a team while demonstrating individual strengths.
- Quick learner with a strong work ethic.
- Dependable and honest with a solid attendance record.
- Excellent time management skills.
- Capable of performing under pressure and adapting to changing circumstances.
- High attention to detail and commitment to quality.
- Genuine interest in the automotive sector.
- Experience with brands such as Volkswagen, Audi, or other European manufacturers is highly valued.
Benefits:
- Access to an Employee Assistance Program (EAP).
- Exclusive discounts through our Samsung Partnership Program.
- Opportunities for training and career advancement.
- Be part of a growing group within the automotive industry.
- A supportive environment with continuous feedback and guidance to ensure your success.
All employees of Penfold Motor Group must have the right to work in Australia and will be required to undergo a Federal Police Check as part of the hiring process.
