Regulatory Affairs Specialist

1 week ago

Canberra, ACT, Australia beBeeCompliance Full time $65,000 - $89,500
Job Title: Compliance Handling Officer

We are seeking a skilled professional to manage inbound calls and draft correspondence in a temporary contract role.

This is an excellent opportunity to work in Canberra, AU, contributing to the Australian Government Department's efforts to improve quality and safety of supports and services.

The department plays a critical role in ensuring the rights of people and promoting health, safety, and wellbeing. Key responsibilities include managing calls, drafting correspondence, identifying issues, and maintaining professionalism in communication with stakeholders.

Requirements for this position include being an Australian citizen with previous experience in customer service support and strong attention to detail.

You will have the opportunity to further progress your customer support skills in a blended workforce and contribute to business requirements.

  • Manage inbound calls and respond to inquiries.
  • Draft correspondence using agreed formats and guidelines.
  • Identify and escalate issues requiring urgent attention or specialist expertise.

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