Local Area Coordinator

1 month ago


West End, Australia Feros Care Full time

About the Role:


We are seeking a dedicated and passionate Community Liaison Officer to join our team at Feros Care. As a Local Area Coordinator, you will be the heartbeat of the National Disability Insurance Agency (NDIA) in your local community, working closely with people with disability and their families to access and navigate the National Disability Insurance Scheme.


This is a varied and diverse role that requires strong communication and relationship-building skills. You will work closely with our team to connect with people from all walks of life, providing support and guidance to help them achieve their goals and live fulfilling lives.


Key Responsibilities:



  • Supporting people with a disability to develop a goal-based, individualised plan that supports their strengths, skills, and interests
  • Guiding and assisting people with a disability to build capacity and explore options for self-direction, self-management, and self-advocacy
  • Providing people with a disability and their families with information and support to access mainstream services and participate in the community
  • Building and maintaining positive partnerships within the wider community to refer participants to a diverse range of service providers
  • Developing strong community partnerships that support capacity building to make communities more accessible and inclusive

What You'll Need:



  • A genuine desire and modern approach to empowering people with disability
  • Relevant qualifications in disability, allied health, or community services, or lived experience with disability or caring for someone with disability
  • Demonstrated ability to meet and exceed KPIs and targets
  • Excellent communication, listening, and relationship-building skills
  • Proven ability to work collaboratively with a wide range of team members, in person and virtually
  • IT savvy, with experience using CRM and Microsoft suite
  • A person-centered approach to outcomes, confidentiality, and professional integrity
  • An unrestricted driver's license

What We Can Offer:



  • Non-for-profit salary packaging (up to $15,899 per annum tax-free)
  • Extensive training, development, and career opportunities
  • Private health insurance discount (Medibank)
  • Employee referral program
  • Employee assistance program (EAP)
  • 9 weeks paid parental leave
  • All technology and equipment provided
  • Dedicated, supportive managers who care about your wellbeing


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