Employment Relationship Specialist

6 days ago

Adelaide, South Australia beBeeEmployer Full time $60,000 - $80,000
About the Position

Make a meaningful impact in the lives of individuals who have recently secured employment by fostering and maintaining crucial relationships with employers.

This role is being offered on a full-time fixed-term basis and will be based at our Adelaide location. You may be required to work varying hours, including evenings and weekends.

Key Responsibilities
  • Deliver continuous support to employers;
  • Address work-related barriers and promote job retention;
  • Support your organization to claim important employment outcomes;
  • Build strong relationships with employers to secure long-term job opportunities;
  • Provide specialist employment and community services to people seeking work.
Requirements
  • Demonstrate experience in administration or customer service, with Employment Services Industry experience desirable;
  • Demonstrate exceptional interpersonal skills and ability to engage with diverse customers who require support with sensitive and emotional matters;
  • Proven ability to multitask and work across various IT systems while maintaining telephone contact;
  • Demonstrate experience working to targets and KPIs;
  • Demonstrate ability to work in a fast-paced environment and learn new systems quickly.
Additional Requirements
  • Hold a minimum Certificate IV in Employment Services, Career Development, or willing to obtain;
  • Have experience in an inbound or outbound contact centre environment or Employment Services.
About Us

Our organization is a national not-for-profit and charitable entity, supporting Australians to achieve sustained economic and social self-reliance. We promote a positive team culture where high performance can thrive.

We value excellent customer service, integrity, and honesty in our employees. In return for your valued contribution, we will support your ongoing career development and offer a friendly, supportive, and innovative environment for you to thrive.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, respect, honesty, and service.

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