Retail Operations Director

2 weeks ago

Dubbo, New South Wales, Australia beBeeLeadership Full time $80,000 - $123,456
About Store Leadership Role

We are dedicated to making retail easier for everyone. Since our establishment in 1968, we have grown to become a well-known brand, clothing generations of women across Australia.

As part of a large corporate group, we are proud to be a Certified B Corporation. This certification independently verifies that the company meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers.

About the Position:

You will play a pivotal role in achieving sales targets, managing daily operations, and delivering exceptional customer experiences. You will lead by example, mentor, and coach your team and ensure operational excellence across stock management, visual merchandising, and compliance.

If you thrive in a fast-paced environment, possess strong leadership skills, and have a customer-first mindset, this is your chance to make a real impact.

Your Key Responsibilities:

  • Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
  • Oversee and implement effective stock management practices and execute visual merchandising standards that align with our brand's direction.
  • Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
  • Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
  • Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
  • Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.

Why Choose Us?

When it comes to making people feel great, we don't stop with our customers. Here's why you should choose a career at our company and join a team that celebrates your individuality and passion for fashion:

  • Join a dynamic and purpose-driven organization.
  • Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
  • Participate in our long-standing community partnership program with the Women's Community Shelters.
  • Join a supportive team that values collaboration, creativity, diversity, and growth.

Additionally, you'll enjoy:

  • A 3-day weekend on a fortnightly, full-time, rotating roster and no Sunday shifts.
  • Our comprehensive online learning program followed by in-store training with your Business Manager.
  • Access to Management Development Programs for fantastic career pathways within the organization.
  • Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
  • Generous 50% team member discount on our product.
  • Opportunity to achieve monthly and seasonal bonuses.
  • Discounted private health insurance through Medibank Private.

We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Want to know more? Follow us on Linked In, Instagram, and Facebook.

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