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Community Content Developer

3 weeks ago

Sydney, New South Wales, Australia beBeeContent Full time $50,000 - $80,000

Job Opportunity

We are seeking a highly skilled and motivated professional to join our team as a Content Coordinator. The ideal candidate will play a key role in supporting our customer training, documentation platform, and helping grow our developer community.

Key Responsibilities:
  • Engage with the community: This involves collaboration and driving content production through engagement with internal and external community members.
  • Collaboration with SMEs: Work closely with subject matter experts (SMEs) to gather necessary information for documentation and other content.
  • Content creation: Create content across various mediums, including written descriptive text and informative visuals.
  • Content quality control: Proofread, edit, and review materials, as well as documentation, to ensure clarity, consistency, and adherence to our guidelines.
  • Leverage data: Consult and leverage data in day-to-day decisions as well as support the team in turning data into meaningful information, such as monthly usage reports with actionable recommendations.
  • Highlight great content to inspire SMEs to engage and contribute.
  • Feedback implementation: Monitor and respond to feedback from learners and other stakeholders in internal channels, updating content, managing our ideas repository, and coordinating with team members as needed.

Required Skills and Qualifications

  • Strong writing and editing skills, with experience as a Technical Writer or Business Analyst being beneficial but not essential.
  • Demonstrable experience writing technical documentation or documentation/content for a technical audience is an advantage.
  • Excellent organisational skills and attention to detail.
  • Familiarity with content management systems (CMS), learning management systems (LMS), or community systems.
  • A degree in User Experience, Information Technology, or a related field is highly preferred, but relevant technical experience or hobby projects are also valued.
  • Self-driven and hands-on, with proven experience driving continuous improvements of existing content or gap assessments.
  • Interpersonal Skills: Strong collaboration skills and the ability to work effectively with cross-functional teams, approachable, and easy to work with.

Benefits

  • We value flexibility – Work how, when and where it suits you.
  • Flexible and supportive leave policies – Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
  • Culture is key – We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
  • Advance your career – We invest in your future by providing an allowance to help accelerate your learning and professional development.
  • Bring your whole self to work: At our company, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do their life's work.