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Cloud Platform Specialist

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Sydney, New South Wales, Australia beBeeAdmin Full time $120,000 - $130,000
Cloud Platform Specialist Role

A dynamic and experienced Salesforce professional is sought to manage and improve our cloud-based platforms (Sales Cloud, Health Cloud, Marketing Cloud), providing expert support and system maintenance, as well as training users.

About the Position
  • Job Summary: The ideal candidate will have extensive experience in managing multiple Salesforce systems and ensuring seamless integrations with business stakeholders and partners.
Key Responsibilities
  • System Administration: Manage users, security settings, workflows, dashboards, and reports for Sales Cloud, Health Cloud, and Marketing Cloud.
  • CRM Support: Provide front-line CRM support and triage support tickets for end-users.
  • Collaboration: Work closely with our Salesforce Partner on enhancements and future development.
  • Training: Deliver CRM training and maintain user guides and process documentation.
  • Data Insights: Build reports and dynamic dashboards to support business insights.
Requirements
  • Previous Experience: Minimum 3 years of experience as a Salesforce Administrator with strong knowledge of Apex, Omnistudio, and SQL/SOQL.
  • Technical Skills: Proficiency in Salesforce Flows, Profiles, Roles, Lightning Pages, and strong skills in Marketing Cloud – Email Studio, Journey Builder, and Content Builder.
  • Communication: Excellent communication skills and a collaborative approach to problem-solving.
What We Offer
  • Hybrid Working Model: 2 days from home, 3 days in office.
  • Employee Wellbeing: Employee wellbeing and development programs.