Patient Finance Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeAccountability Full time $67,280 - $98,117
Job Title: Patient Finance Specialist

The role of a Patient Finance Specialist is to ensure timely follow-up of claims for services provided at our healthcare facilities. This includes following up on unpaid accounts with patients, Medicare, DVA, TAC, and WorkCover, as well as investigating and resolving Medicare rejections.

This is an ongoing part-time role working 30 hours per week. You will be based in Malvern with flexible hybrid work options. Cabrini benefits include salary packaging, superannuation, annual leave loading, flexibility, and staff benefits such as retail offers and discounted hospital services.

About the Role:
  • Following up on unpaid accounts with patients, Medicare, DVA, TAC, and WorkCover
  • Investigating and resolving Medicare rejections
  • Supporting the wider team by learning additional roles to provide cover when needed
  • Maintaining strong connections between the Patient Accounts team and other departments
About You:
  • You are a people-focused professional who thrives in a collaborative environment and takes pride in delivering excellent service
  • Experienced in accounts receivable, ideally within a private healthcare, medical, or health insurance setting
  • Confident with medical claiming processes and collections
  • Familiar with systems such as WebPas and Pracsoft
  • Meticulous when it comes to detail
  • Comfortable working both independently and as part of a close-knit team
Benefits:
  • Salary packaging up to $18,850 per year tax free to increase your take-home pay
  • 13% superannuation and 17.5% annual leave loading
  • Flexibility with hybrid working arrangements
  • Staff benefits including retail offers, discounted hospital services, and savings on eligible private health fund services
Working at Cabrini:

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our Values:
  • Compassion - Integrity - Courage - Respect

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