Risk Assessment Specialist

24 hours ago

Sydney, New South Wales, Australia Zip Full time
About the Role

We are seeking an experienced Risk Assessment Specialist to join our Merchant Risk team. As a key member of our team, you will play a critical role in ensuring that onboarded merchants are suitable for our platform and operate in a manner that results in beneficial outcomes for Zip, customers, and merchants.

Job Description

As a Risk Assessment Specialist, you will be responsible for developing strong analytical and problem-solving skills as you review merchant applications and participate in risk management initiatives.

Key responsibilities include:

  • Owning the end-to-end assessment of merchant applications in line with our Accreditations Guidelines
  • Communicating with Sales teams and Merchant Experience teams regarding merchant applications and account variations
  • Collaborating with Sales and Merchant Experience teams to provide continuous feedback on process improvements in the merchant onboarding function
  • Supporting merchant risk management and risk initiatives, including merchant collections, compliance to the MSA, auditing, and merchant risk projects
Requirements

To be successful in this role, you will need to have:

  • Previous retail or commercial loan assessment experience (preferable but not essential)
  • Excellent attention to detail
  • Sound verbal and communication skills
  • A willingness to identify efficiencies and improve how we operate
  • The ability to handle high work volumes and perform effectively under pressure
  • Strong time management and the ability to meet deadlines
  • Experience in multi-tasking to meet all work requirements and timeframes
  • An understanding of compliance frameworks and regulations such as privacy, Know Your Customer, and Anti-Money Laundering
  • A demonstrated commitment to our values: Customer First, Own It, Stronger Together, and Change the Game
What We Offer

We offer a competitive salary of $80,000 - $100,000 per annum, depending on experience, plus a range of benefits including:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days
  • 16 weeks paid parental leave for primary carers and 4 weeks for supporting carers
  • Family support policies, including miscarriage bereavement leave and domestic violence leave
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
  • 2 days paid volunteering leave per year
  • Fee-free Zip products and discounts with Zip merchant partners
  • Team social events, epic offices, free breakfast daily, and weekly free lunches in Sydney and Melbourne
Why Join Us?

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

We're committed to ensuring our recruitment processes are accessible and inclusive. If there are any adjustments that need to be made to ensure you have a fair and equitable experience, please let us know.

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