Amazon Delivery Station Lead

5 days ago


Sydney, New South Wales, Australia Amazon Full time

About Amazon Logistics

We are committed to delivering smiles to millions of customers by providing efficient and reliable logistics services. As an Operations Manager, you will play a critical role in driving process improvements and ensuring a safe work environment.

Job Responsibilities
  1. Lead a team of Shift Managers to manage daily logistics operations.
  2. Proxy duties for the Site Lead and support all safety programs.
  3. Review the operational forecast and determine productivity requirements.
  4. Proactively identify and lead process improvement initiatives using Lean tools.
  5. Analyze shift performance against relevant business objectives and implement actions to enhance operational excellence.
  6. Manage resource plans and oversee shifts patterns, including hours booking and staff holiday management.
Requirements
  1. Bachelor's degree or equivalent.
  2. Flexible schedule/shift/work area, including weekends, nights, and holidays.
  3. Previous experience leading large teams and managing managers.
  4. 2+ years of employee and performance management experience.
  5. 2+ years of performance metrics and process improvement experience.
  6. Experience with Lean, Six Sigma, and Kaizen techniques.
  7. Demonstrated problem-solving skills and analytical skills.
  8. Experience with a contingent workforce during peak seasons.


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