Assistant Manager

6 days ago


Melbourne, Victoria, Australia Foot Locker Full time

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.

Key Responsibilities

  • Coaching and Developing Team Members
    • Provide guidance and support to sales associates to ensure they have the skills and knowledge to deliver exceptional customer service
    • Identify areas for improvement and develop training plans to enhance team performance
  • Store Operations
    • Oversee daily store operations, including visual merchandising, inventory management, and asset protection
    • Ensure that all store policies and procedures are followed
  • Customer Experience
    • Develop and implement strategies to drive sales and improve customer satisfaction
    • Work closely with sales associates to ensure that customers receive a personalized and engaging shopping experience
  • Leadership and Communication
    • Act as a partner between customers, sales associates, and store leadership
    • Communicate effectively with all stakeholders to ensure that store goals and objectives are met
  • Qualifications
    • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
    • Confident and comfortable engaging customers to deliver an elevated experience
    • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
    • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
    • Initiates completion of tasks or activities without necessary supervision
    • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
    • High level of ethics, values, integrity, and trust
    • Flexible availability – including nights, weekends, and holidays

What We Offer

  • Employee Discount
  • Learning from the best in the industry

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