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Community Hub Leadership Role

3 weeks ago

City of Greater Dandenong, Australia beBee Careers Full time

Leadership Role in Library Customer Experience

This senior leadership position focuses on delivering exceptional library customer experiences, supervising front-line services, and developing high-performing teams. The successful candidate will be an experienced leader with excellent communication skills and the ability to work collaboratively.

About the Role:

  • Lead High-Performing Teams: Supervise teams to deliver outstanding library services, ensuring community needs are met.
  • Enhance User Engagement: Implement strategies to increase user engagement and satisfaction.
  • Staff Development and Training: Provide training and motivation to staff for responsive, community-focused service delivery.
  • Program Development and Advice: Offer expert advice on program development and services to enhance community and staff skills.

About Us:

We are a progressive organization committed to a respectful, engaged, and innovative workplace. We invest in our staff's development and provide opportunities for growth and recognition.