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Building Meaningful Relationships
3 weeks ago
Overview:
At FirstLight Home Care, our mission is to provide compassionate and personalized home care that improves the lives of others. We understand that every caregiving situation is unique, whether it's due to illness, dementia, or the challenges of aging.
As a key contributor to our mission, you will build trusted relationships with referral partners, generate new client opportunities, and serve as a liaison between our agency and the local healthcare community.
Job Responsibilities:- Develop and nurture relationships with referral sources such as hospitals, physician offices, skilled nursing facilities, senior living communities, social workers, and discharge planners.
- Promote our services through consistent in-person outreach, presentations, and local community engagement.
- Identify, follow up on, and convert leads into active home care clients.
- Partner with our care coordination team to ensure a smooth and responsive onboarding experience for clients and their families.
- Meet and exceed monthly sales and growth targets aligned with our agency goals.
- Maintain accurate records in CRM and track referral outcomes and follow-up activity.
- Represent our organization at local events, health fairs, and professional networking groups to build brand awareness.
- Stay informed about industry trends, local market shifts, and competitor offerings.
- Assist with office or administrative tasks as needed, including client communications, marketing support, and occasional in-office duties.
- Contribute positively to a collaborative, mission-driven team environment.
- 2+ years of outside sales or business development experience in home care, hospice, healthcare, or a related field.
- Demonstrated success meeting or exceeding sales targets.
- Excellent communication, relationship-building, and public speaking skills.
- Self-motivated, highly organized, and comfortable working independently.
- Familiarity with local healthcare networks and referral sources is a strong plus.
- Reliable transportation and a valid driver's license required.
- A sincere passion for senior care and improving the lives of others.
