Operations Manager

4 days ago

Mandurah, Western Australia beBeeManagement Full time $75,000 - $80,000

We are seeking a highly motivated Restaurant Operations Manager to lead our cafe team and drive sales in a fast-paced environment.

This is a full-time position that offers an exciting opportunity to oversee all aspects of restaurant operations, including managing costs, maintaining product and service quality, and building a store environment that encourages repeat business and customer loyalty.

The ideal candidate will have proven experience in hospitality or retail management, a passion for customer service and achieving sales targets, and the ability to lead, coach, and develop a high-performing team. They will also have strong communication and relationship-building skills, as well as a results-driven approach with a history of meeting and exceeding key performance indicators.

Our cafe prides itself on offering high-quality products, exceptional service, and memorable customer experiences. We strive for consistency, quality, and a vibrant, welcoming store environment.

The benefits of this role include a competitive salary, generous performance bonuses, a great work-life balance, 50% staff discount, and a supportive team environment with a strong company culture.

Key responsibilities:

  • Oversee daily restaurant operations, including managing inventory, scheduling, and staffing.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Maintain a clean, safe, and organized restaurant environment.
  • Recruit, train, and develop a high-performing team.
  • Manage budgets, forecasts, and financial reports.

Requirements:

  • Proven experience in hospitality or retail management.
  • Passion for customer service and achieving sales targets.
  • Strong communication and relationship-building skills.
  • Able to lead, coach, and develop a high-performing team.
  • Results-driven approach with a history of meeting and exceeding key performance indicators.

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