AVCT Support Team Leader

4 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $80,000 - $124,999
Job Title

The AVCT Support Team Leader is a pivotal role within the AVC Technology Services team.

This position requires strong leadership skills, technical expertise in video conferencing technology and audio/visual systems, and a deep understanding of the operating environment and needs of Victorian courts and tribunals.

About the Role

The AVCT Support Team Leader operates within Information Technology Services (ITS) and provides team leadership to deliver high-quality, cost-effective, and flexible support services, information, and training to court staff.

Effective service delivery is achieved through people leadership capability, an understanding of the operating environment, needs of Victorian courts and tribunals, and expertise in video conferencing technology and audio/visual systems.

By fostering collaboration, supporting staff development, and guiding complex problem-solving efforts, the role ensures that court users and stakeholders receive dependable, efficient technology services.

Duties and responsibilities include:

  • Providing technical expertise and guidance to team members and stakeholders.
  • Leading teams to deliver high-quality support services and solutions.
  • Ensuring the reliability and efficiency of justice services by identifying and addressing technical issues.
  • Developing and implementing strategies to improve service delivery and customer satisfaction.
Benefits

Working in this role offers numerous benefits, including:

  • The opportunity to work with a talented and diverse team.
  • The chance to make a direct impact on the functioning and reliability of justice services.
  • Professional growth and development opportunities.
  • A stable and future-ready court technology environment.
Requirements

To be successful in this role, you will require:

  • Strong leadership skills and experience.
  • Technical expertise in video conferencing technology and audio/visual systems.
  • A deep understanding of the operating environment and needs of Victorian courts and tribunals.
  • Excellent communication and interpersonal skills.
  • The ability to work collaboratively as part of a team.

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