Event Operations Manager

1 week ago


Brisbane, Queensland, Australia beBeeOperational Full time $60,000 - $70,000
Job Title: Event Operations Manager

We are seeking an experienced Event Operations Manager to lead our team in delivering exceptional customer experiences. The successful candidate will be responsible for overseeing the planning and execution of events, ensuring seamless venue operations, and fostering a culture of excellent customer service.

Key Responsibilities:
  • Lead a high-performing team to achieve weekly targets and exceed customer expectations.
  • Foster a culture of excellent customer service and engagement by providing regular feedback and coaching to staff members.
  • Ensure efficient venue operations, including management of 10 key performance indicators (KPIs), such as attendance, revenue, and customer satisfaction.
  • Collaborate with staff to resolve issues and improve overall experience by identifying areas for improvement and implementing changes.
Requirements:
  • Minimum 1 year of experience in event management or a related field.
  • Possess relevant certifications, such as RMLV Certificate or Approved Manager.
  • Ability to relocate to Brisbane, Australia for work.
What We Offer:

A dynamic and supportive work environment with opportunities for growth and development. We offer competitive salaries, comprehensive training programs, and a range of employee benefits.


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