Sleep Apnoea Consultant
2 days ago
About Us :
At CLM Sleep Co. Pty Ltd, we're dedicated to helping people suffering from sleep apnea achieve better quality sleep.
We're a dynamic and multi-disciplinary team working together to provide expert diagnosis and treatment of sleep apnea. Our consultants are carefully selected and trained to deliver exceptional patient-centric care, ensuring that each individual receives tailored treatment suitable for their unique needs.
We work closely with leading sleep scientists and respiratory physicians to stay up-to-date on the latest advancements in sleep apnea treatment. Our commitment to excellence is reflected in our high standards of service, quality, and health and safety.
About You :
To succeed in this role, you'll possess:
- Minimum 2 years' experience in a consultative or customer service role, preferably in a sleep-related industry
- Formal qualifications in business management or similar, or relevant work experience in a similar capacity
- An education or background in medical or life sciences will be beneficial
- Experience working in pharmaceutical/health/medical industries dealing with sleep apnea products/services would be highly desirable
- Ability to read sleep study reports, CPAP download reports, and articulate complex information to patients
Position Summary :
This full-time position involves assisting the managing director in day-to-day operations, providing consultancy services, and advising customers on OSA issues as a CPAP consultant. The successful candidate will undergo compliance training as a sleep consultant to ensure consistency in service standards.
Salary : AUD 60,000 per annum
Job Responsibilities :
- Maintain a clean and organized workspace, adhering to store processes and manager directives
- Carry out prescribed services within the CLM service model, along with other tasks assigned at this level, following protocols and procedures to increase conversion rates and sales opportunities
- Enhance brand awareness through sales promotions and educating patients on product knowledge, providing sound after-sales service
- Achieve operational objectives set by management, including meeting sales targets and submitting monthly reports
- Perform diagnostic setups on-site as required, potentially working at various CLM locations
- Follow up with Home-Based Sleep Study patients after report submission to facilitate continuity of care
Key Requirements :
- Excellent communication skills, with ability to engage patients and customers in conversations about their needs
- Demonstrated drive to work in a retail environment with sales-focused rewards
- Self-motivated, with analytical skills and attention to detail
- Ability to work independently or in a team environment, maintaining confidentiality when necessary
Benefits :
Ongoing job training and industry-specific development opportunities, personal growth, and career advancement avenues within a dynamic environment prioritizing employee health and safety
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