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Medical Office Coordinator

2 months ago

Karratha, Australia ForHealth Group (Dayforce) Full time
{"title": "Medical Receptionist Role", "content": "

At ForHealth Medical Centres, we're committed to delivering top-notch, accessible healthcare to our patients. As a vital member of our team, you'll play a key role in providing high-quality customer service and supporting our healthcare professionals.

This role will see you managing a busy front desk reception, welcoming patients to the Centre, and providing administrative support. You'll be responsible for greeting patients, collecting and entering patient details, scheduling appointments, and answering telephone calls and enquiries.

To excel in this role, you'll possess exceptional customer service skills, excellent communication skills, and the ability to multi-task and prioritise. Knowledge of Pracsoft/Medtech is an advantage.

As a member of our team, you'll access a dynamic work environment rooted in purpose and values, ample training and development opportunities, and internal growth pathways. You'll have the chance to make your mark in a company dedicated to fostering Australia's well-being.

Key Responsibilities:

  • Greeting patients and welcoming them into our Centre.
  • Collecting & entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls & enquiries.
  • Administration support and other ad hoc duties.

Our Ideal Candidate:

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional & personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.

Why Choose Us:

  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.
", "lang_code": "en-US"}