
Solutions Delivery Executive
1 week ago
We are seeking a seasoned executive to lead our solutions delivery team. This role will oversee the strategic design and implementation of technology services to ensure a high-quality IT experience for all stakeholders.
Key Responsibilities:
- Ensure a superior IT experience for students, faculty, researchers, and professional services staff.
- Oversee education technology, research technology, and professional services systems to drive service excellence and user engagement.
- Bridge the gap between technology capabilities and user needs, ensuring that the digital ecosystem supports and enhances the institution's core missions.
Requirements:
- Extensive experience in product delivery, product ownership, customer experience, or digital transformation roles.
- Experience with agile development approaches and iterative improvement processes.
- Deep understanding of customer experience and digital product delivery principles, methodologies, and best practices.
- Excellent leadership and stakeholder management skills, with demonstrated experience working with diverse stakeholder groups.
- Ability to communicate complex technical concepts to non-technical audiences.
This is an ongoing full-time appointment offering competitive remuneration and professional development opportunities. To be successful, you will have a deep understanding of customer experience and digital product delivery principles, as well as excellent leadership and stakeholder management skills.
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