Customer Support Representative Role
2 weeks ago
We are seeking a skilled Customer Support Representative to join our team.
Key Responsibilities:
- Respond to customer inquiries and resolve issues efficiently
- Offer tailored solutions based on customer needs to drive revenue growth
- Provide accurate information and quotations
- Meet KPIs focused on customer advocacy and first call resolution
Requirements:
- Experience in customer-facing roles with sales skills
- Evidence of managing client relationships
- Excellent communication and negotiation abilities
- A high-quality approach to work
- Flexibility, self-motivation, and a passion for success
What's in it for you?
- A collaborative environment and the opportunity to work with a leading media organization
- Employee discounts with multiple brands
- Comprehensive training and career development opportunities
- An attractive incentive program for high performers
- Variety in work where no two days are the same
- Access to on-site gym facilities
About Us:
Our organization is Australia's most influential media company, reaching 16 million Australians monthly.
We lead the way in various sectors with a significant digital footprint.
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