A Great Opportunity for Customer Service Professionals

1 week ago

Central Coast Council, Australia beBeeCustomer Full time $45,000 - $85,000
Job Title:

Customer Service Representative

Overview

This role is ideal for individuals who are passionate about delivering exceptional customer service and are looking for a challenging yet rewarding opportunity.

  • Provide top-tier customer service via phone, email, and online platforms
  • Process quotes and orders with accuracy and speed
  • Track orders from entry to delivery in our system
  • Collaborate with operations, production, and purchasing to ensure smooth day-to-day operations
About the Role

As a Customer Service Representative, you will be responsible for answering calls, processing orders, and providing solutions to customer inquiries. You will also have the opportunity to upsell or cross-sell products to customers.

Key responsibilities include:

  • Delivering excellent customer service through effective communication and problem-solving skills
  • Processing orders accurately and efficiently
  • Tracking orders from entry to delivery
  • Collaborating with internal teams to resolve customer issues
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.

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