Sydney Financial Markets Support Professional

2 weeks ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

Overview:

A Trading Desk Applications Support Analyst is required to join a global production support team in Sydney, working with a diverse financial services firm. The successful candidate will be responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.

This position requires OMS experience and direct support of an investment banking or capital markets trading floor. The ideal candidate will have excellent communication skills and a solid understanding of various technologies in a financial institution.

Key Responsibilities:

  • Providing technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • SUPPORTING business and operations partners and clients, and liaising with upstream and downstream application teams.
  • Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members.
  • The candidate needs to have a good understanding and /or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.

Required Skills/Experience:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required
  • 1-2 years of FIX Protocol experience required
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required
  • 3-7 years of work experience in any OMS, ideally Flextrade, highly regarded
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents

Benefits and Salary:

This position will pay approximately $80-$95 per hour [including super], dependent on experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting with our client. This role offers a high hourly rate and opportunities for professional growth and development.

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