National Hazard Preparedness Specialist

3 days ago

Australia beBeeEmergency Full time $165,000 - $186,500

Job Title: National Hazard Preparedness and Response Lead

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The Manager Hazard Preparedness and Response (HPR) National is a pivotal role within the Decision Support Services (DSS) Program, under the Community Services Group (CSG), reporting to the General Manager DSS.

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DSS supports decision making of the Emergency Management (EM) sector and the Australian community through the interpretation of climate services, forecasts, warnings, and outlooks, as well as customer needs analysis to inform future product development. This is achieved through provision of briefings, advice to media and EM sector agencies, and targeted engagement with customers in the sector.

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The HPR National Manager leads the Bureau's efforts in the EM sector, managing a section dedicated to understanding and meeting EM sector customer needs. Within this section are three teams:

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  • A team focused on articulating priority needs of the EM sector through customer intelligence gathered by all teams within the Program, as well as providing secretariat functions for the national Hazard Services Forum (HSF).
  • A team responsible for understanding user interactions with Bureau products and services, analyzing behaviors prompted by those products, and informing product design to maximize impact.
  • An operational team offering 7-day-a-week decision support and other services to the National Emergency Management Agency (NEMA) National Situation Room (NSR).
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Responsibilities:

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  • Leading stakeholder engagement with national organizations, particularly NEMA.
  • Ensuring successful functioning of the HSF as an advisory committee for the Bureau, supporting the Intergovernmental Agreement on Provision of Bureau of Meteorology Hazards Services.
  • Managing customer intelligence flow from other teams within the DSS Program and emergency management committees landscape, presenting a consolidated position on EM sector priority needs.
  • Leading hazard portfolios to drive product improvements for that hazard.
  • Ensuring resilient delivery of high-quality decision support operations to support partners in NEMA during Planning, Preparation, Response, and Recovery phases.
  • Leadership and management of three HPR National teams, ensuring seamless connections between your team and other DSS teams within CSG.
  • Representing the Bureau as a spokesperson during high-end weather events or when required.
  • Undertaking extended working hours as directed, aligned with operational requirements.
  • Complying with all Bureau work health and safety policies and procedures.
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Qualifications:

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  • Relevant leadership experience in complex environments, including managing geographically distributed, multidisciplinary teams.
  • Track record of leading both operational and non-operational teams to deliver customer-focused services.
  • Customer engagement and senior relationship management skills, ideally within the EM sector.
  • Experience working within formal committees and influencing decision-making processes.
  • Ability to consolidate customer intelligence into strategic positions.
  • Capacity to coach, develop, and mentor individuals and teams in understanding customer needs.
  • Individual flexibility and sophisticated change leadership skills.
  • Commitment to the Bureau's Workplace Health Safety and Environment (WHSE) initiatives.

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