Customer Service Delivery Expert
1 week ago
About Acorn Rentals
We are a leading provider of replacement vehicles to individuals involved in motor vehicle accidents.
Our company operates in Sydney, Melbourne, Adelaide, Perth, and Brisbane, with branches in Meadowbank, Alphington, Kilkenny, Malaga, and Moorooka.
The Role
We are seeking an enthusiastic and reliable individual to join our team as a Customer Service Delivery Expert. You will be working out of our capital city branches, responsible for the delivery and collection of our rental vehicles to customers throughout the metropolitan area.
This is an excellent opportunity to become part of a dynamic team and gain valuable experience in customer service and vehicle delivery.
Your Key Responsibilities
- Deliver and collect rental vehicles to customers in a timely and efficient manner.
- Greet customers and conduct rental handovers using our iPad-based rental management software (full training provided).
- Ensure all vehicles are clean and ready for pre-delivery to clients.
What We're Looking For
- Excellent customer service skills, with a professional and friendly demeanor.
- Great time management and organizational skills, with the ability to prioritize tasks effectively.
- A confident and friendly phone manner, with good written and oral communication skills.
- Knowledge of your city's metro area is an advantage.
- A valid driver's license is essential.
Working with Us
You will have the opportunity to work in a fast-paced and exciting industry, with a fun and rapidly expanding company. We offer a casual and full-time position, with full training provided.
Salary and Benefits
We estimate the annual salary for this role to be around $65,000-$75,000, depending on location and experience.
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