Customer Service Representative

19 hours ago


Glenfield Park, Australia Coles Full time
About Coles Supermarkets

Coles Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. Our team of diverse individuals works together to provide excellent customer service and deliver high-quality products to our customers.

Job Description

We are seeking a Customer Service Representative - Delivery Expert to join our team. As a key member of our delivery team, you will be responsible for safely navigating your local neighbourhoods to deliver customer orders to their homes during the day or night. You will also help with picking and packing orders to the highest standard, ready for delivery.

Your role will involve:

  • Providing excellent customer service by working with enthusiasm, energy, and pace
  • Safely driving and navigating through busy streets, suburban roads, and regional areas
  • Picking and packing orders to the highest standard, ready for delivery
Requirements

To be successful in this role, you will need:

  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to work independently and as part of a team
  • The ability to lift and carry groceries from the van to delivery points (there may be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends
Benefits

We offer a range of benefits to our employees, including:

  • A competitive hourly rate of $25-$30 per hour
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • Opportunities for career advancement within the company


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