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Retail Operations Leader

2 months ago


Launceston, Tasmania, Australia Pandora Full time

We are currently in search of a dedicated and proactive Assistant Retail Manager to enhance our operations. If you excel in leading retail activities and motivating a high-performing team to achieve their goals while delivering exceptional service, we would be excited to consider you.

Role Overview

The Assistant Retail Manager serves as a representative of our brand, overseeing the daily operational functions of the store. Reporting directly to the store manager, you will play a crucial role in ensuring the store's commercial success and managing the operational elements of a thriving retail environment.

Key Responsibilities
  • In collaboration with the Store Manager, you will support, mentor, and inspire the in-store team to meet the store's objectives, exemplifying outstanding customer service.
  • Your focus will be on retail operations, including inventory management, store protocols, team organization to maximize sales, security oversight, scheduling, and monitoring team performance.
  • You will take charge of the store's operations in the absence of the store manager.
  • A strong presence on the retail floor is essential, as you will manage team dynamics and influence the sales environment.
  • Comprehensive training will be provided on our hand-crafted luxury products, enabling you to become a product expert and support the development of your team.
Ideal Candidate Profile

As an ambassador for our brand, the ideal candidate will be a skilled leader and enthusiastic team player, capable of guiding their team to deliver an exceptional in-store experience.

Experience with a prominent brand or in consumer product retailing is advantageous. This role is suitable for those currently in senior supervisory positions or as Assistant Managers seeking new challenges. We value individuals who embody our core principles of dreaming, daring, caring, and delivering.

Desired Qualifications
  • Demonstrated success in driving sales and profitability.
  • A commitment to fostering a culture of exceptional customer service.
  • Strong communication abilities to build and coach a high-performing team.
  • Flexibility and adaptability to meet evolving business needs.
  • A positive attitude and enthusiasm for our products and values.
  • A polished appearance and a passion for retail.
Benefits of Working With Us

Our employees are vital to our success, and we are committed to providing outstanding career development opportunities. We offer a competitive benefits package that stands out in the industry.

Our comprehensive benefits include:

  • Generous employee discount on all products.
  • A day off to celebrate your birthday.
  • Opportunities for professional growth.
  • Subsidized health insurance.
  • Retail bonus program.
  • Employee assistance resources.
  • Jewelry allowance.