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Program Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Nurse Program Manager to join our team at IQVIA LLC. As a key member of our team, you will be responsible for the strategic day-to-day running of allocated patient/clinical support programs.
Key Responsibilities:
- Program Management: Ensure key financial performance milestones (e.g., turnover, vacancy days and sickness) for the project are achieved and drive key delivery targets.
- Succession Planning: Assist in the succession planning process and develop and conduct new hire training programs.
- Team Management: Ensure all team members have an understanding and working knowledge of the project service.
- Clinical Competence: Ensure all Nurse Advisors are clinically competent for their role through appropriate recruitment, personal development and performance review.
- Leadership: May manage, train and develop HMS Field Nurse Managers and Nurse Advisors.
- Compliance: Ensure all Nurse Advisors adhere to the Professional body standards.
- Confidentiality: Ensure all Nurse Advisor activities comply with local confidentiality requirements.
- Clinical Supervision: Provide a clinical supervision framework to support Nurse Advisors.
- IT Systems: Ensure all Nurse Advisors achieve minimum standard in the use of IT systems.
- Training and Development: Assist in the development of IT systems and act as a champion for existing systems.
- Reporting: All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training, and are responsible for reporting adverse events and product complaints in line with requirements, as applicable.
- Nursing Codes of Conduct: All HMS personnel must meet their obligations within the country specific Nursing and Midwifery codes of conduct, as applicable.
- Human Resources: Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Requirements:
- Education: Bachelor's Degree in Life Sciences or related field.
- Experience: Minimum of 3-5 years' experience in the Pharmaceutical or healthcare environment and/or equivalent combination of education, training, and experience.
- Knowledge: Understanding and general knowledge of health service.
- Skills: Good working knowledge of national clinical systems.
- Ability: Ability to manage own workload with minimal guidance.
- Planning: Ability to monitor and plan to meet program objectives.
- Clinical Competence: Clinically competent in disease area.
- Relationships: Ability to establish and maintain effective working relationships with co-workers, managers, and clients.
About IQVIA LLC
IQVIA LLC is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
