Customer Service Representative

4 weeks ago


Traralgon, Victoria, Australia Dental Corporation Full time
Discover a Rewarding Career at Bupa Traralgon

Nestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort and care. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents.

Our Mission

To provide exceptional customer service and support to our residents, their families, and our employees, while fostering a nurturing community that values and celebrates individuality.

Key Responsibilities
  • Warmly welcome prospective residents and assist them throughout the admission process.
  • Enhance our team's experience with precise rostering, recruitment, and onboarding tasks.
  • Provide impeccable service, be it at reception or through any form of communication.
Requirements
  • Desirable: Certificate IV in Business Administration
  • Experience in rostering and familiarity with Kronos or payroll systems.
  • Proficient administrative abilities.
  • Effective communication skills – both verbal & written.
  • Strong interpersonal skills with a knack for customer service.
  • Solid computer literacy, especially in Microsoft Word & Excel.
What We Offer
  • A Nurturing Community: Be part of a community where you are celebrated and valued.
  • Embrace a Fulfilling Lifestyle: Seize an opportunity that offers more than just a job.
  • Financial Rewards: Receive a $5,000 retention bonus after 6 months, free select health insurance products, and more.
  • Health & Well-being: Enjoy our employee wellbeing program, VIVA, and discounts on Bupa insurance & top retail brands.

To learn more about working at Bupa, please visit our website: https://careers.bupa.com.au/



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