Customer Service Representative

2 days ago


Traralgon, Victoria, Australia Hudson Australia Full time

We are seeking an experienced and motivated Customer Service Officer to join our team in Morwell. This is an exciting opportunity for individuals who are passionate about delivering high-quality service to our clients.

Main Responsibilities:

  • Provide exceptional customer service to clients via various communication channels.
  • Assess customer inquiries for rebates and make decisions based on established policies and procedures.
  • Liaise with stakeholders to ensure timely delivery of rebate-related information.
  • Process manual exceptions and undertake administrative tasks to support customer inquiries.
  • Keep accurate and complete records of customer interactions.

About You:

  • You have previous experience in customer service and administration.
  • You possess good communication skills, both written and verbal.
  • You are able to work effectively in a team environment.
  • You have a strong attention to detail and ability to multitask.

Requirements:

  • Proven experience in customer service or administration.
  • Good communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Able to pass a police check or have a valid police check (6 months validity).

Why Hudson?

Hudson Australia is a leading recruitment agency that values our contractors. We strive to build long-term relationships with our clients and contractors, providing exceptional opportunities and support.



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