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Service Engineer for Print Solutions

2 months ago


Melbourne, Victoria, Australia Konica Minolta Business Solutions Australia Full time

Are you ready to advance your career in the Print Solutions sector with a leading global organization that values your growth and development?

At Konica Minolta, we are at the forefront of innovation, consistently evolving to meet the needs of our clients. Our extensive range of products and services, from printing and scanning to advanced cloud solutions and robotics, empowers businesses to enhance their information management processes. Our dedicated workforce is the cornerstone of our success, and we are committed to fostering a diverse and inclusive environment.

Position Overview

We are seeking a skilled Service Engineer to enhance our Melbourne operations. The successful candidate will be tasked with the installation and maintenance of both Colour and Black & White printing devices, along with associated software and service solutions.

As a vital member of our Victoria Service Team, you will play a key role in ensuring customer satisfaction through effective on-site maintenance and support, reporting directly to the Service Delivery Manager.

Qualifications and Skills

To excel in this role, candidates should possess:

  • A strong technical background with proven troubleshooting abilities and a professional demeanor when interacting with clients.
  • A proactive approach to learning and applying new skills within a supportive environment that encourages continuous professional development.
  • Excellent mechanical and electrical aptitude, complemented by strong communication and interpersonal skills.
  • A history of delivering exceptional customer service, consistently exceeding client expectations.

Essential Requirements:

  • Demonstrated experience in a similar technical role, with a solid understanding of network and IT principles.
  • Strong verbal and written communication capabilities.
  • Proficient customer service skills.
  • Outstanding organizational and time management abilities.
  • Valid Australian Work Rights.
  • Possession of an Australian Driver's License, along with a Working with Children Check and Police Check.

Why Choose Konica Minolta?

In this position, you will receive a fully maintained company vehicle, mobile phone, and laptop. We pride ourselves on our collaborative team culture, where your ideas are valued, and opportunities for personal and professional growth are abundant. Our commitment to diversity and inclusion is reflected in our progressive workplace policies, including flexible working arrangements and parental leave.

Konica Minolta is dedicated to creating an equitable work environment for all employees. We encourage applications from individuals of all backgrounds, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.

If you require any adjustments during the recruitment process, please let us know.