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Sydney, New South Wales, Australia News Corporation Full time
Key Responsibilities

The Client Engagement Specialist will be responsible for the following key responsibilities:

  • Client Relationship Management: Manage client relationships, ensuring effective communication and delivery of Dow Jones services.
  • Retention Strategy Development: Develop and implement retention strategies tailored to local markets, aligning with company goals.
  • Performance Metrics: Track and analyze performance metrics related to customer retention, churn, and revenue growth.
  • Collaboration and Communication: Work closely with internal teams to ensure seamless execution of retention strategies and effective communication with clients.