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Team Manager

2 months ago

Brisbane, Queensland, Australia Canon Full time

About the Role

We are seeking a skilled and experienced professional to lead a small team in a supportive environment at Canon. As a Team Manager, you will establish and maintain a day-to-day relationship with our clients, providing excellent administration services and ensuring the efficient handling and sorting of mail, accurate distribution, and timely delivery within the organization.

Key Responsibilities:

  • Develop a deep understanding of our clients' business needs to anticipate their requirements and generate additional revenue.
  • Ensure team/site productivity and achieve customer and employee engagement targets through operational management and effective leadership.
  • Perform daily operational/administration tasks as necessary, ensuring quality assurance standards are met.
  • Ensure service excellence through quality assurance and assist with business process reviews.
  • Assist with monthly client reports, including supplier invoicing and cost centre allocation.

About You

To succeed in this role, you must have the ability to lead a team, provide clear instructions, and manage the flow of day-to-day operations. You should possess excellent administrative, time management, and organizational skills, as well as a strong customer service mindset and the desire to deliver and exceed client expectations.

Key Skills and Experience:

  • Excellent customer service skills
  • Strong leadership skills, with experience as a people leader an advantage
  • Strong communication skills
  • Enthusiasm for continuous improvement
  • The ability to work under pressure to achieve stringent service standards
  • A great attitude and the enthusiasm to learn new skills
  • Good knowledge of MS Office and the ability to quickly learn new technologies

What We Offer:

As a Team Manager at Canon, you will have the opportunity to work in a fast-paced environment, develop your skills and experience, and contribute to the success of our organization.